Features

Everything your inbox needs.

One platform to handle every customer DM across Facebook and Instagram — powered by Anthropic's Claude AI.

Conversational AI powered by Claude

Anthropic's Claude — one of the world's leading conversational AI models — generates replies that sound genuinely human, trained on your business tone, FAQs, and custom instructions. Unlike keyword bots, Claude reads context, handles follow-up questions, and adapts to each conversation naturally.

85%

messages handled without you

Facebook, Messenger & Instagram — one inbox

All DMs flow into one clean dashboard. No more app-switching between Meta Business Suite, Instagram, and third-party tools — every conversation, on every platform, in one place. Reply manually, or let the AI handle it automatically.

Business-aware context

AI knows your hours, services, location, and tone. Set it once and every reply reflects your brand accurately — whether it's a pricing question, a booking request, or a complaint. Update your context any time and changes take effect immediately.

Smart escalation

Low-confidence messages are flagged for you automatically. You set the confidence threshold — anything below it lands in your manual queue so no tricky question goes unanswered. You stay in control without watching every conversation.

Real-time analytics

Track AI handle rate, response times, and platform performance. See which messages were auto-replied, which were escalated, and how your response speed compares week over week. Export data or monitor live from your dashboard.

Bring your own AI

Pro users can connect a custom n8n webhook for full control. Route messages to GPT-4, your own fine-tuned model, or any HTTP endpoint — ReplyMind handles the Meta API plumbing and delivers structured message data to your workflow.

Stop missing customers.
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